0081/2019 - O Projeto AcolheSUS na Atenção Primária à Saúde do Distrito Federal, Brasil. The AcolheSUS Project in the Primary Health Care of Federal District, Brazil.
A recente de mudança de modelo da atenção primária à saúde para estratégia de Saúde da Família, com foco centrado no usuário e na territorialização foi o momento ideal para implantação do Projeto AcolheSUS em uma Unidade Básica de Saúde (UBS) da Região Central de Brasília, Distrito Federal. A equipe de servidores da UBS realizou o diagnóstico situacional da unidade e o planejamento estratégico situacional, com o objetivo de reorganizar o serviço a partir da problematização e com foco nos processos de trabalho. Com o AcolheSUS houve aumento do número de cadastros individuais realizados pelas equipes de 135 para 3525, o número de atendimentos de enfermagem aumentou em 193,7% e o número de procedimentos realizados por enfermeiros teve um acréscimo 121,2%. O percentual de residentes da área adstrita que procuravam a unidade básica de saúde durante o processo de mudança de modelo de atenção era 71% do total e alcançou 90,5% após o AcolheSUS. A média mensal de usuários acolhidos e classificados foi de 1099,8. A construção conjunta de protocolos sólidos e o ajuste de processos de trabalho contribuíram para a melhoria na oferta de serviços e propiciaram maior acesso do usuário à unidade de saúde.
Palavras-chave:
acolhimento, gestão em saúde, planejamento estratégico, atenção primária à saúde, estratégia saúde da família
Abstract:
The recent change in the model of primary health care for the Family Health strategy, focusing on the user and territorialization, was the ideal time to implement the AcolheSUS Project in a Basic Health Unit (UBS) of the Central Region of Brasília, Distrito Federal. The UBS Server team performed the situational diagnosis of the unit and the situational strategic planning, with the objective of reorganizing the servicethe problematization and focusing on the work processes. With The AcolheSUS there was an increase in the number of individual registers performed by the teams135 to 3525, the number of nursing visits increased by 193.7% and the number of procedures performed by nurses had an increase of 121.2%. The percentage of residents in the enrolled area who sought the basic health unit during the process of changing the care model was 71% of the total and reached 90.5% after the acolhesus. The monthly average of received and classified users was 1099.8. The joint construction of solid protocols and the adjustment of work processes contributed to the improvement in the provision of services and provided greater access of the user to the health unit.
Keywords:
Welcoming, health management, strategic planning, primary health care, family health strategy
The AcolheSUS Project in the Primary Health Care of Federal District, Brazil.
Resumo (abstract):
The recent change in the model of primary health care for the Family Health strategy, focusing on the user and territorialization, was the ideal time to implement the AcolheSUS Project in a Basic Health Unit (UBS) of the Central Region of Brasília, Distrito Federal. The UBS Server team performed the situational diagnosis of the unit and the situational strategic planning, with the objective of reorganizing the servicethe problematization and focusing on the work processes. With The AcolheSUS there was an increase in the number of individual registers performed by the teams135 to 3525, the number of nursing visits increased by 193.7% and the number of procedures performed by nurses had an increase of 121.2%. The percentage of residents in the enrolled area who sought the basic health unit during the process of changing the care model was 71% of the total and reached 90.5% after the acolhesus. The monthly average of received and classified users was 1099.8. The joint construction of solid protocols and the adjustment of work processes contributed to the improvement in the provision of services and provided greater access of the user to the health unit.
Palavras-chave (keywords):
Welcoming, health management, strategic planning, primary health care, family health strategy
Martins, ACT, Paula, AP, Cardoso, JM, Borges, MIG, Alves, MBB. O Projeto AcolheSUS na Atenção Primária à Saúde do Distrito Federal, Brasil.. Cien Saude Colet [periódico na internet] (2019/Abr). [Citado em 04/07/2024].
Está disponível em: http://cienciaesaudecoletiva.com.br/artigos/o-projeto-acolhesus-na-atencao-primaria-a-saude-do-distrito-federal-brasil/17155?id=17155
