0088/2026 - TELE-EDUCAÇÃO COMO TECNOLOGIA DIGITAL DE EDUCAÇÃO PERMANENTE PARA OS TRABALHADORES DO SUS: DESAFIOS E PERSPECTIVAS TELE-EDUCATION AS A DIGITAL TECHNOLOGY FOR CONTINUING EDUCATION FOR SUS WORKERS: CHALLENGES AND PERSPECTIVES
O estudo analisou potencialidades e desafios do uso de tecnologias digitais de informação e comunicação como estratégia de educação permanente em saúde, a partir do estudo de caso do modelo de tele-educação do Saúde Digital UFSC (2021–2024). Trata-se de pesquisa quanti-qualitativa, com análise de relatórios técnicos, conteúdos educacionais e indicadores de oferta, participação e conclusão. No período, foram realizadas 329 webconferências e 60 turmas de 13 cursos; 12.981 trabalhadores participaram das webconferências e 4.220 concluíram cursos (taxa de conclusão 59,4%). O modelo pautado pela articulação educação, serviço e gestão, garantiu a pertinência dos temas ao cotidiano dos trabalhadores e favoreceu engajamento e alcance territorial. Contudo, a formação ocorreu majoritariamente fora do horário de serviço, com barreiras relacionadas à sobrecarga assistencial, conectividade e habilidades digitais. À luz das micropolíticas do trabalho em saúde, do campo profissional e da distribuição desigual de capitais, e das condições necessárias à aprendizagem transformadora, conclui-se que a tele-educação têm potencial para fortalecer a educação permanente em saúde, desde que acompanhada de condições institucionais para os trabalhadores, infraestrutura e estratégias de inclusão digital.
Palavras-chave:
Educação Permanente. Saúde Digital. Tecnologia da Informação e Comunicação. Sistema Único de Saúde. Trabalhadores da Saúde.
Abstract:
This study explores the potentials and challenges of using digital information and communication technologies as a strategy for continuing health education, based on a case study of the tele-education model implemented by Saúde Digital UFSC (2021–2024). This was a mixed-methods study, drawing on technical reports, educational content, and indicators of course delivery, participation, and completion. During the period, 329 web conferences and 60 cohorts across 13 online courses were delivered; 12,981 health workers attended the web conferences and 4,220 completed the courses (59.4% completion rate). The model, grounded in the articulation between education, service delivery, and management, ensured the relevance of topics to everyday work and supported engagement and territorial reach. However, training occurred mostly outside protected working hours, with barriers related to clinical workload, connectivity, and digital skills. In light of the micropolitics of health work, the professional field and unequal distribution of capitals, and the conditions required for transformative learning, the findings suggest that tele-education can strengthen continuing health education, provided it is supported by institutional conditions for workers, adequate infrastructure, and digital inclusion strategies.
Keywords:
Education, Continuing; Digital Health; Information Technology; Unified Health System; Health Personnel.
TELE-EDUCATION AS A DIGITAL TECHNOLOGY FOR CONTINUING EDUCATION FOR SUS WORKERS: CHALLENGES AND PERSPECTIVES
Resumo (abstract):
This study explores the potentials and challenges of using digital information and communication technologies as a strategy for continuing health education, based on a case study of the tele-education model implemented by Saúde Digital UFSC (2021–2024). This was a mixed-methods study, drawing on technical reports, educational content, and indicators of course delivery, participation, and completion. During the period, 329 web conferences and 60 cohorts across 13 online courses were delivered; 12,981 health workers attended the web conferences and 4,220 completed the courses (59.4% completion rate). The model, grounded in the articulation between education, service delivery, and management, ensured the relevance of topics to everyday work and supported engagement and territorial reach. However, training occurred mostly outside protected working hours, with barriers related to clinical workload, connectivity, and digital skills. In light of the micropolitics of health work, the professional field and unequal distribution of capitals, and the conditions required for transformative learning, the findings suggest that tele-education can strengthen continuing health education, provided it is supported by institutional conditions for workers, adequate infrastructure, and digital inclusion strategies.
Palavras-chave (keywords):
Education, Continuing; Digital Health; Information Technology; Unified Health System; Health Personnel.
Machado, ML, Amadigi, FR, Telino, JT, Machado, PMO, Colussi, CF, Boing, AF, Calvo, MCM. TELE-EDUCAÇÃO COMO TECNOLOGIA DIGITAL DE EDUCAÇÃO PERMANENTE PARA OS TRABALHADORES DO SUS: DESAFIOS E PERSPECTIVAS. Cien Saude Colet [periódico na internet] (2026/abr). [Citado em 14/08/2026].
Está disponível em: http://cienciaesaudecoletiva.com.br/artigos/teleeducacao-como-tecnologia-digital-de-educacao-permanente-para-os-trabalhadores-do-sus-desafios-e-perspectivas/19986?id=19986
