0043/2021 - O Papel da Telessaúde na Pandemia COVID-19: Uma Experiência Brasileira The Role of Telehealth in the COVID-19 Pandemic: A Brazilian Experience
O SARS-CoV-2, vírus causador da Covid-19, é o terceiro coronavírus a causar doença grave em humanos e que apresentou disseminação global nas duas últimas décadas. Nesse contexto, diversos departamentos nacionais de saúde pública, entre eles o Ministério da Saúde do Brasil, trouxeram destaque àquilo que era, até então, considerado um serviço de apoio ao sistema de saúde: a telessaúde e a telemedicina. Pretendemos, neste artigo, apresentar as ações realizadas por um serviço nacional de telessaúde no Brasil, tanto no suporte aos profissionais de saúde da Atenção Primária à Saúde quanto a pacientes, além de discutir o potencial de reorganizar um sistema de saúde. Estudo de prevalência que sumariza as ações de telemedicina adotadas pelo TelessaúdeRS-UFRGS no período compreendido da 9ª à 27ª semana epidemiológica de 2020 para apoio aos serviços de saúde do Sistema Único de Saúde. Houve aumento de 76,8% da demanda de teleconsultorias telefônicas no período avaliado em comparação com o mesmo período em 2019, sendo 28,8% dessa demanda total decorrente de dúvidas relacionada à Covid-19. A pandemia por Covid-19 demandou rápida resposta com a organização de materiais sobre a doença, uma nova equipe para execução das atividades de telemonitoramento e teleconsultas, além da elaboração de um manual para teleconsultas na Atenção Primária à Saúde.
Palavras-chave:
Telessaúde; Telemedicina; Covid-19; Atenção Primária à Saúde.
Abstract:
SARS-CoV-2, the virus that causes COVID-19, is the third coronavirus to cause severe disease in humans and to spread globally in the past two decades. In this context, several national public health departments, including the Brazilian Ministry of Health, highlighted what was, until then, considered a service to support the health system: telehealth and telemedicine. In this article, we intend to present the actions carried out by a national telehealth service in Brazil, both in the support to Primary Health Care (PHC) professionals and to patients, besides discussing the potential of reorganizing a health system. This is a prevalence study that summarizes the measures adopted by a Brazilian Telehealth Centrethe 9th to the 27th epidemiological week of 2020 to support the health services of the Unified Health System (SUS). There was an increase of 76.8% in the demand for telephone teleconsultations in the period evaluated compared to the same period in 2019, with 28.8% of all this demand arisingdoubts related to COVID-19. The COVID-19 demanded a quick response with the organization of materials about the disease, a new team to carry out telemonitoring and teleconsultation activities, in addition to the elaboration of a manual for telephone or video appointments in Primary Health Care.
Keywords:
Telehealth; Telemedicine; COVID-19; Primary Health Care.
The Role of Telehealth in the COVID-19 Pandemic: A Brazilian Experience
Resumo (abstract):
SARS-CoV-2, the virus that causes COVID-19, is the third coronavirus to cause severe disease in humans and to spread globally in the past two decades. In this context, several national public health departments, including the Brazilian Ministry of Health, highlighted what was, until then, considered a service to support the health system: telehealth and telemedicine. In this article, we intend to present the actions carried out by a national telehealth service in Brazil, both in the support to Primary Health Care (PHC) professionals and to patients, besides discussing the potential of reorganizing a health system. This is a prevalence study that summarizes the measures adopted by a Brazilian Telehealth Centrethe 9th to the 27th epidemiological week of 2020 to support the health services of the Unified Health System (SUS). There was an increase of 76.8% in the demand for telephone teleconsultations in the period evaluated compared to the same period in 2019, with 28.8% of all this demand arisingdoubts related to COVID-19. The COVID-19 demanded a quick response with the organization of materials about the disease, a new team to carry out telemonitoring and teleconsultation activities, in addition to the elaboration of a manual for telephone or video appointments in Primary Health Care.
Palavras-chave (keywords):
Telehealth; Telemedicine; COVID-19; Primary Health Care.
da Silva, R. S., Aita. C., Harzheim E., Molina- Bastos, C. G., Oliveira, E.B, Roman, R., Umpierre, R.N, Gonçalves, M. R.. O Papel da Telessaúde na Pandemia COVID-19: Uma Experiência Brasileira. Cien Saude Colet [periódico na internet] (2021/fev). [Citado em 22/12/2024].
Está disponível em: http://cienciaesaudecoletiva.com.br/artigos/o-papel-da-telessaude-na-pandemia-covid19-uma-experiencia-brasileira/17942?id=17942
