0008/2026 - Telefisioterapia no Sistema Único de Saúde: uma experiência no Centro-Oeste brasileiro Telephysiotherapy in the Brazilian Unified Health System: an experience in the Central-West Region
Este estudo descreve a implantação da telefisioterapia no Sistema Único de Saúde (SUS) em um município do Centro-Oeste, caracterizando o perfil dos usuários encaminhados pela Atenção Primária à Saúde, as demandas musculoesqueléticas e os desfechos do atendimento remoto. Trata-se de estudo observacional, descritivo e quantitativo, com delineamento transversal e retrospectivo, baseado em dados secundários de abril/2024 a abril/2025. A amostra incluiu 202 pacientes, majoritariamente mulheres (71,8%), média de 53,4 anos e queixas predominantes em coluna lombar e joelhos. Registraram-se 619 agendamentos, com 56,2% de presenças, 32,1% de faltas e 11,6% de cancelamentos. Entre os desfechos, 69,3% abandonaram o tratamento, 21,3% foram encaminhados ao atendimento presencial e 9,4% receberam alta. Médicos e enfermeiros foram os principais solicitantes. Observou-se impacto na resolutividade, com 16,2% das solicitações canceladas ou atualizadas no sistema de regulação. Conclui-se que a telefisioterapia é estratégia viável para ampliar o acesso e qualificar o cuidado no SUS.
Palavras-chave:
Saúde Digital; Telerreabilitação; Serviços de Fisioterapia; Sistema Único de Saúde; Atenção Primária à Saúde.
Abstract:
This study describes the implementation of telerehabilitation in the Brazilian Unified Health System (SUS) in a Midwestern municipality, characterizing the profile of users referred by Primary Health Care, musculoskeletal demands, and clinical outcomes of remote care. This is an observational, descriptive, and quantitative study with a cross-sectional and retrospective design, based on secondary data from April 2024 to April 2025. The sample included 202 patients, mostly women (71.8%), with a mean age of 53.4 years and predominant complaints in the lumbar spine and knees. A total of 619 appointments were scheduled, with 56.2% attendance, 32.1% absences, and 11.6% cancellations. Regarding outcomes, 69.3% discontinued treatment, 21.3% were referred for in-person care, and 9.4% were discharged. Physicians and nurses were the main referrers. An impact on resolvability was observed, with 16.2% of requests canceled or updated in the regulation system. Telerehabilitation proved to be a feasible strategy to expand access and improve quality of care in the SUS.
Keywords:
Digital Health; Telerehabilitation; Physical Therapy Services; Unified Health System; Primary Health Care.
Telephysiotherapy in the Brazilian Unified Health System: an experience in the Central-West Region
Resumo (abstract):
This study describes the implementation of telerehabilitation in the Brazilian Unified Health System (SUS) in a Midwestern municipality, characterizing the profile of users referred by Primary Health Care, musculoskeletal demands, and clinical outcomes of remote care. This is an observational, descriptive, and quantitative study with a cross-sectional and retrospective design, based on secondary data from April 2024 to April 2025. The sample included 202 patients, mostly women (71.8%), with a mean age of 53.4 years and predominant complaints in the lumbar spine and knees. A total of 619 appointments were scheduled, with 56.2% attendance, 32.1% absences, and 11.6% cancellations. Regarding outcomes, 69.3% discontinued treatment, 21.3% were referred for in-person care, and 9.4% were discharged. Physicians and nurses were the main referrers. An impact on resolvability was observed, with 16.2% of requests canceled or updated in the regulation system. Telerehabilitation proved to be a feasible strategy to expand access and improve quality of care in the SUS.
Palavras-chave (keywords):
Digital Health; Telerehabilitation; Physical Therapy Services; Unified Health System; Primary Health Care.
Pereira, NAPG, Bernal,DADR, Dantas, BC, Faria, MGA, Vinha, PSC. Telefisioterapia no Sistema Único de Saúde: uma experiência no Centro-Oeste brasileiro. Cien Saude Colet [periódico na internet] (2026/jan). [Citado em 14/08/2026].
Está disponível em: http://cienciaesaudecoletiva.com.br/artigos/telefisioterapia-no-sistema-unico-de-saude-uma-experiencia-no-centrooeste-brasileiro/19906?id=19906
