0312/2020 - Aplicação do mapeamento conceitual na regulação do acesso aos serviços públicos de saúde, Distrito Federal, Brasil Application of conceptual mapping in the regulation of access to public health, Federal District, Brazil
A regulação em saúde na busca da equidade subsidia a gestãoe necessita de métodos avaliativos que incrementem os processos de trabalho.Objetivo:Analisar a aplicação do mapeamento conceitual na regulação do acesso aos serviços públicos de saúde.Método: Estudo exploratório e descritivo, sob abordagem mista, realizado no Complexo Regulador em Saúde do Distrito Federal. Os dados foram coletados entre agosto a outubro de 2019 e analisados com o auxílio dos softwares IRaMuTeQ e Concept Systems®. Resultados: Há uma convergência de 25 declarações geradas pelos 71 participantes, agrupadas em 04 Clusterssobre a regulação rumo ao princípio da equidade. O nível de prioridade assistencial apresentou-se como o foco da regulação e a gestão, a força motriz para a integração dos processos. Conclusão: O mapeamento conceitual é uma ferramenta que pode apoiar o planejamento e avaliação da regulação, pois possibilita identificar pontos prioritários a serem trabalhados pela gestão na melhoria dos processos regulatórios evidenciados neste estudo como a capacitação dos profissionais, a transparência da informação e o nível de prioridade assistencial para um acesso efetivo, equânime, racional e oportuno aos usuários do sistema de saúde.
Palavras-chave:
Regulação e Fiscalização em Saúde. Acesso aos serviços de saúde. Mapeamento conceitual. Gestão em saúde. Avaliação em Saúde.
Abstract:
Health regulation in the pursuit of equity subsidizes management and requires evaluation methods that increase work processes. Objective:To analyze the application of conceptual mapping in the regulation of access to public health services.Methods:It is an exploratory and descriptive study, under a mixed approach, carried out at the Health Regulatory Complex of the Distrito Federal. The data were collected between August and October 2019 and analyzed with the aid of the software IRaMuTeQ and Concept Systems®. Results: There is a convergence of the 25 statements generated by the 71 participants, grouped in 04 Clusters, on regulation towards the principle of equity. The assistance priority level was presented as the focus of regulation and management, the driving force for the integration of processes.Conclusion:Conceptual mapping is a tool that can support regulation planning and evaluation, as it makes it possible to identify priority points to be worked on by management in improving the regulatory processes evidenced in this study, such as the training of professionals, the transparency of information and the level of priority assistance, for effective, equitable, rational and timely access to users of the health system.
Keywords:
Health Care Coordination and Monitoring. Health Services Accessibility. Concept mapping. Health Management.Health Evaluation.
Application of conceptual mapping in the regulation of access to public health, Federal District, Brazil
Resumo (abstract):
Health regulation in the pursuit of equity subsidizes management and requires evaluation methods that increase work processes. Objective:To analyze the application of conceptual mapping in the regulation of access to public health services.Methods:It is an exploratory and descriptive study, under a mixed approach, carried out at the Health Regulatory Complex of the Distrito Federal. The data were collected between August and October 2019 and analyzed with the aid of the software IRaMuTeQ and Concept Systems®. Results: There is a convergence of the 25 statements generated by the 71 participants, grouped in 04 Clusters, on regulation towards the principle of equity. The assistance priority level was presented as the focus of regulation and management, the driving force for the integration of processes.Conclusion:Conceptual mapping is a tool that can support regulation planning and evaluation, as it makes it possible to identify priority points to be worked on by management in improving the regulatory processes evidenced in this study, such as the training of professionals, the transparency of information and the level of priority assistance, for effective, equitable, rational and timely access to users of the health system.
Palavras-chave (keywords):
Health Care Coordination and Monitoring. Health Services Accessibility. Concept mapping. Health Management.Health Evaluation.
Vilarins, GCM, PINHO, D. L. M.. Aplicação do mapeamento conceitual na regulação do acesso aos serviços públicos de saúde, Distrito Federal, Brasil. Cien Saude Colet [periódico na internet] (2020/out). [Citado em 22/12/2024].
Está disponível em: http://cienciaesaudecoletiva.com.br/artigos/aplicacao-do-mapeamento-conceitual-na-regulacao-do-acesso-aos-servicos-publicos-de-saude-distrito-federal-brasil/17794?id=17794
