0057/2026 - IMPLEMENTAÇÃO DAS TELECONSULTORIAS NO SISTEMA ÚNICO DE SAÚDE: PROPOSTA DE MODELO AVALIATIVO IMPLEMENTATION OF eCONSULTS IN THE BRAZILIAN UNIFIED HEALTH SYSTEM: PROPOSAL OF AN EVALUATIVE MODEL
Resumo
A teleconsultoria é considerada uma ferramenta de saúde digital estratégica na ampliação do acesso à atenção especializada e na qualificação da Atenção Primária à Saúde. Objetivo: Apresentar modelo de análise da implementação das teleconsultorias nos municípios catarinenses. Métodos: Trata-se de estudo metodológico, sem a realização de aplicação empírica do modelo. A construção do modelo foi fundamentada nos referenciais teórico-metodológicos da Ciência de Implementação: i-PARIHS (integrated-Promoting Action on Research Implementation in Health Services), ORCA (Organizational Readiness to Change Assessment) e RE-AIM (Reach, Effectiveness, Adoption, Implementation, Maintenance). Resultados: O modelo de análise da implementação proposto está estruturado em 3 dimensões principais (Intervenção/Inovação, Implementação e Manutenção), 10 subdimensões analíticas e 41 indicadores. É considerado uma ferramenta para compreender os múltiplos fatores que influenciam a adoção, eficácia e sustentabilidade das teleconsultorias no Sistema Único de Saúde, a nível municipal. Conclusão: O modelo representa um avanço metodológico ao articular diferentes referenciais teóricos, permitindo captar com profundidade a complexidade do processo de implementação de inovações em saúde digital.
Palavras-chave:
Saúde Digital; Teleconsultoria; Avaliação em Saúde; Ciência da Implementação.
Abstract:
eConsult is considered a strategic digital health tool for expanding access to specialized care and improving Primary Health Care. Objective: To present an analytical model for assessing the implementation of eConsults in municipalities of Santa Catarina, Brazil. Methods: This is a methodological study, without the empirical application of the model. The model was developed based on Implementation Science theoretical-methodological frameworks: i-PARIHS (Integrated-Promoting Action on Research Implementation in Health Services), ORCA (Organizational Readiness to Change Assessment), and RE-AIM (Reach, Effectiveness, Adoption, Implementation, Maintenance). Results: The proposed implementation analysis model is structured into three main dimensions (Intervention/Innovation, Implementation, and Maintenance), ten analytical subdimensions, and 41 indicators. It is considered a tool for understanding the multiple factors that influence the adoption, effectiveness, and sustainability of teleconsultations within Brazil’s Unified Health System at the municipal level. Conclusion: The model represents a methodological advancement by integrating different theoretical frameworks, allowing for an in-depth understanding of the complexity involved in implementing digital health innovations.
Keywords:
Digital Health; eConsult; Health Evaluation. Implementation Science
IMPLEMENTATION OF eCONSULTS IN THE BRAZILIAN UNIFIED HEALTH SYSTEM: PROPOSAL OF AN EVALUATIVE MODEL
Resumo (abstract):
eConsult is considered a strategic digital health tool for expanding access to specialized care and improving Primary Health Care. Objective: To present an analytical model for assessing the implementation of eConsults in municipalities of Santa Catarina, Brazil. Methods: This is a methodological study, without the empirical application of the model. The model was developed based on Implementation Science theoretical-methodological frameworks: i-PARIHS (Integrated-Promoting Action on Research Implementation in Health Services), ORCA (Organizational Readiness to Change Assessment), and RE-AIM (Reach, Effectiveness, Adoption, Implementation, Maintenance). Results: The proposed implementation analysis model is structured into three main dimensions (Intervention/Innovation, Implementation, and Maintenance), ten analytical subdimensions, and 41 indicators. It is considered a tool for understanding the multiple factors that influence the adoption, effectiveness, and sustainability of teleconsultations within Brazil’s Unified Health System at the municipal level. Conclusion: The model represents a methodological advancement by integrating different theoretical frameworks, allowing for an in-depth understanding of the complexity involved in implementing digital health innovations.
Palavras-chave (keywords):
Digital Health; eConsult; Health Evaluation. Implementation Science
Colussi, CF, Machado, PMO, Amadigi, FR, Paim, MB, Adão, I, Petrolini, RS, Silva, FB. IMPLEMENTAÇÃO DAS TELECONSULTORIAS NO SISTEMA ÚNICO DE SAÚDE: PROPOSTA DE MODELO AVALIATIVO. Cien Saude Colet [periódico na internet] (2026/mar). [Citado em 14/08/2026].
Está disponível em: http://cienciaesaudecoletiva.com.br/artigos/implementacao-das-teleconsultorias-no-sistema-unico-de-saude-proposta-de-modelo-avaliativo/19955?id=19955