0369/2012 - Prestação de Serviços de Manutenção Predial em Estabelecimentos Assistenciais de Saúde Provision of Building Maintenance Services in health care facilities
O objetivo do trabalho foi avaliar (através de estudo descritivo, quantitativo e transversal) a prestação de serviços de manutenção predial em Unidades de Saúde, considerando os cinco tipos de Estabelecimentos (Unidade Básica de Saúde, Unidade de Pronto Atendimento, Especialidade, Hospitalar e Saúde Mental). A pesquisa foi aprovada no CEP da FHEMIG com o Termo de Concordância junto ao SUS Betim. Foi realizada a análise comparativa através da verificação de requisitos da “Gestão da Estrutura Físico-Funcional”, do “Manual Brasileiro de Acreditação Hospitalar” da ONA. Foram constatadas inconformidades na gestão físico-funcional dos EAS, especialmente das UBS. Importante essa avaliação, considerando que o cumprimento dos requisitos formais, técnicos e de estrutura, as atividades assistenciais, de acordo com a organização do serviço e adequadas ao perfil e à complexidade, podem colaborar para minimizar os riscos dos usuários. Para a melhoria da qualidade assistencial dos estabelecimentos, é imprescindível que os gestores, com o respaldo da “alta direção”, priorizem, nos planejamentos, os recursos financeiros, humanos e materiais a fim de garantir o cumprimento das exigências da segurança dos usuários nos edifícios.
Palavras-chave:
Manutenção predial
Prestação de serviços
Gestão da manutenção
Planejamento Físico
Serviços de saúde
Abstract:
The objective of this study was to evaluate (through a descriptive, quantitative and cross study) the provision of building maintenance services in health centers, considering the five types of facilities (Basic Health Unit, Emergency Unit, Specialty, Hospital and Health Mental). The research was approved by the Research Ethics Comittee of FHEMIG with the Terms of agreement with the Health Care System of Betim. Comparative analysis was performed by checking the requirements for "Managing the Physical Structure-Function", of the "Brazilian Manual of Hospital Accreditation" of the “National Organization for Accreditation. Unconformities were noted in the management of physical-functional of the health centers, especially of the basic health units. Important that assessment, considering that the fulfillment of formal requirements, and technical structure, welfare activities, according to the service organization and appropriate to the profile and complexity, can collaborate to minimize the risk of users. To improve the quality of health care establishments, it is essential that managers, backed by "top management”, priorize, in planning, financial resources, human and material to ensure compliance with security requirements of users in buildings.
Keywords:
Building maintenance
Provision of services.
Maintenance management.
Physical planning.
Health Services.
Provision of Building Maintenance Services in health care facilities
Resumo (abstract):
The objective of this study was to evaluate (through a descriptive, quantitative and cross study) the provision of building maintenance services in health centers, considering the five types of facilities (Basic Health Unit, Emergency Unit, Specialty, Hospital and Health Mental). The research was approved by the Research Ethics Comittee of FHEMIG with the Terms of agreement with the Health Care System of Betim. Comparative analysis was performed by checking the requirements for "Managing the Physical Structure-Function", of the "Brazilian Manual of Hospital Accreditation" of the “National Organization for Accreditation. Unconformities were noted in the management of physical-functional of the health centers, especially of the basic health units. Important that assessment, considering that the fulfillment of formal requirements, and technical structure, welfare activities, according to the service organization and appropriate to the profile and complexity, can collaborate to minimize the risk of users. To improve the quality of health care establishments, it is essential that managers, backed by "top management”, priorize, in planning, financial resources, human and material to ensure compliance with security requirements of users in buildings.
Palavras-chave (keywords):
Building maintenance
Provision of services.
Maintenance management.
Physical planning.
Health Services.
Amorim, G.M., Quintão, E.C.V., Martelli-Júnior, H, Bonan, P.R.F.. Prestação de Serviços de Manutenção Predial em Estabelecimentos Assistenciais de Saúde. Cien Saude Colet [periódico na internet] (2012/mai). [Citado em 24/12/2024].
Está disponível em: http://cienciaesaudecoletiva.com.br/artigos/prestacao-de-servicos-de-manutencao-predial-em-estabelecimentos-assistenciais-de-saude/10185?id=10185&id=10185
