0033/2008 - FAMILY HEALTH STRATEGY: EVALUATING THE ACCESS TO SUS FROM THE PERCEPTION OF THE HEALTH UNIT USERS OF RESISTENCIA, IN THE REGION OF SÃO PEDRO, GREATER VITORIA AREA, ES, BRAZIL
ESTRATÉGIA SAÚDE DA FAMÍLIA: AVALIANDO O ACESSO AO SUS A PARTIR DA PERCEPÇÃO DOS USUÁRIOS DA UNIDADE DE SAÚDE DE RESISTÊNCIA, NA REGIÃO DE SÃO PEDRO, NO MUNICÍPIO DE VITÓRIA/ES
Publicado
Author:
• Talita Dourado Schwartz - Schwartz, T.S. - Vila Velha, Espírito Santo - Enfermeira mestranda em Saúde Coletiva na Universidade Federal do Espírito Santo - <talitaagora@hotmail.com>Thematic Area:
Não CategorizadoAbstract:
The Family Health is a re-orientation strategy of the assistance model. One of its guiding principles is the establishment of a link between the health teams and the SUS users. The purpose of this research is to evaluate user access to the Health Family Unit (USF- Unidade Saúde da Família) and the local problems faced. It is an exploratory, qualitative research, developed at the USF Resistencia of São Pedro, located in the Greater Vitória area, with data collected individually through a semi-structured survey. It found that the main needs of the population are incorporated in the services provided by the USF, and its users face many difficulties with access. The main criticism is related to access to the specialized services. The majority of the participants of the survey showed satisfaction with the access to the services, and were not intimidated to express the difficulties faced. The work developed by the Family Heath Strategy (ESF – Estrategia Saude da Familia) at USF Resistência has been contributing to the improvement of the quality of the services offered by ESF to the users served, although many problems have been identified, which demonstrates the great challenge in redefining the assistance model, as proposed by this public policy.Keywords: Access. Family Health Strategy. Basic Attention. User.
