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0272/2021 - Microcusteio de um Sistema de Regulação Remoto para o Cuidado Especializado no Sistema Único de Saúde no Brasil
Micro-Costing of a Remotely Operated Referral Management System to Secondary Care in the Unified Health System in Brazil

Author:

• Daniela Vianna Pachito - Pachito, D. V. - <pachito@uol.com.br.>
ORCID: https://orcid.org/0000-0002-7052-7735

Co-author(s):

• Ana Paula Beck da Silva Etges - Etges, A. P. B. S - <anabsetges@gmail.com, aetges@hcpa.edu.br>
ORCID: https://orcid.org/0000-0002-6411-3480
• Patrícia Roberta Berithe Pedrosa de Oliveira - de Oliveira, P. R. B. P. - <patricia.rbpoliveira@hsl.org.br>
ORCID: https://orcid.org/0000-0002-2039-484X
• Josué Basso - Basso, J. - <josue.basso@hsl.org.br>
ORCID: https://orcid.org/0000-0001-8078-579X
• Ângela Maria Bagattini - Bagattini, A. M. - <angelabagattini@gmail.com>
ORCID: https://orcid.org/0000-0003-4281-2536
• Rachel Riera - Riera, R. - <rachel.riera@hsl.org.br>
ORCID: https://orcid.org/0000-0002-9522-1871
• Luana Gonçalves Gehres - Gehres, L. G. - <luana.gehres@saude.gov.br>
ORCID: https://orcid.org/0000-0003-1341-6710
• Érica de Brito Mallmann - Mallmann, E. de B. - <erica.mallmann@saude.gov.br>
ORCID: https://orcid.org/0000-0001-7095-799X
• Átila Szczecinski Rodrigues - Rodrigues, A. S. - <atila.rodrigues@saude.gov.br>
ORCID: https://orcid.org/0000-0003-0194-0785
• Sabrina Dalbosco Gadenz - Gadenz, S.D - Porto Alegre, RS - <sabrina.dgadenz@hsl.org.br, sabrinadalbosco@yahoo.com.br>
ORCID: https://orcid.org/0000-0002-8381-6093


Abstract:

Background: Referral of cases from primary to secondary care in the Brazilian public healthcare system is one of the most important issues to be tackled to allow optimized efficiency of the system. Telehealth strategies have been shown effective in avoiding unnecessary referrals. The objective of this study was to estimate cost per referred case by a remotely operated referral management system to further inform the decision making on the topic. Methods: Analysis of cost by applying time-driven activity-based costing. Cost analyses included comparisons between medical specialties, localities for which referrals were being conducted, and periods of time. For medical specialties and localities, differences in cost were explored by analyzing differences in the time needed to perform referrals. Results: Cost per referred case across localities ranged from R$ 5.70 to R$ 8.29. Cost per referred case across medical specialties ranged from R$ 1.85 to R$ 8.56 (median = 5.27, IQR = 3.47 to 7.30). Conclusions: Strategies to optimize the management of referral cases to specialized care in public healthcare systems are still needed. Telehealth strategies may be advantageous, with cost estimates across localities ranging from R$ 5.70 to R$ 8.29, with additional observed variability related to the type of medical specialty.

Keywords:

Referral and Consultation; Telemedicine; Delivery of Health Care, Integrated; Unified Health System

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Pachito, D. V., Etges, A. P. B. S, de Oliveira, P. R. B. P., Basso, J., Bagattini, A. M., Riera, R., Gehres, L. G., Mallmann, E. de B., Rodrigues, A. S., Gadenz, S.D. Microcusteio de um Sistema de Regulação Remoto para o Cuidado Especializado no Sistema Único de Saúde no Brasil. Cien Saude Colet [periódico na internet] (2021/Aug). [Citado em 21/01/2025]. Está disponível em: http://cienciaesaudecoletiva.com.br/en/articles/microcusteio-de-um-sistema-de-regulacao-remoto-para-o-cuidado-especializado-no-sistema-unico-de-saude-no-brasil/18171?id=18171



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