EN PT


0276/2022 - Non clinical support workers of a referral hospital in Bahia in the face of covid-19: essential and invisible
Trabalhadores de apoio de um hospital de referência na Bahia no enfrentamento da covid-19: essenciais e invisíveis

Author:

• Emily Lima Carvalho - Carvalho, E.L. - <emily_lima_carvalho@hotmail.com>
ORCID: https://orcid.org/0000-0002-1145-9306

Co-author(s):

• Marcelo Eduardo Pfeiffer Castellanos - Castellanos, M.E.P. - <mcastellanos73@gmail.com>
ORCID: https://orcid.org/0000-0002-4977-5574
• Ana Maria Freitas Teixeira - Teixeira, A.M.F. - <a.f.teixeira@hotmail.com>
ORCID: https://orcid.org/0000-0001-9029-3676
• Mônica Angelim Gomes de Lima - de Lima, M. A. G - <monicangelim@gmail.com>
ORCID: https://orcid.org/0000-0003-3364-8439
• Alain Lucien Louis Coulon - Coulon, A.L.L. - <acoulon00@gmail.com>
ORCID: https://orcid.org/0000-0001-5354-101X


Abstract:

In the context of hospital work during covid-19, it must be recognized that the non clinical support activities carried out by stretcher bearers, cleaning agents and administrative assistants are essential for the work process. This article analyzed the results of an exploratory stage of a broader research with these workers within a reference hospital covid-19 unit in the state of Bahia. Three semi-structured interviews were ed, producedthe perspective of getting these workers to talk about their work, using assumptions of ethnomethodology and ergonomics. The analysis used took place on the work activities and their interfaces with a stretcher-bearer, a cleaning agent and an administrative assistant. The study showed that these workers were made invisible by the social devaluation of their activities and level of education and resist despite the circumstances and overwork; and evidenced the essentiality of these services due to the interdependence between support work and care work and their contributions to patient and team safety. In conclusion, that it is necessary to create strategies so that these workers are valued socially, financially and institutionally.

Keywords:

Occupational Health; covid-19; hospital Services; health workforce; health personnel.

Content:

Access Issue in Scielo

Other languages:







How to

Cite

Carvalho, E.L., Castellanos, M.E.P., Teixeira, A.M.F., de Lima, M. A. G, Coulon, A.L.L.. Non clinical support workers of a referral hospital in Bahia in the face of covid-19: essential and invisible. Cien Saude Colet [periódico na internet] (2022/Sep). [Citado em 22/01/2025]. Está disponível em: http://cienciaesaudecoletiva.com.br/en/articles/non-clinical-support-workers-of-a-referral-hospital-in-bahia-in-the-face-of-covid19-essential-and-invisible/18532?id=18532&id=18532



Execution



Sponsors