Author:

• Marisa Aparecida Amaro Malvestio - Malvestio, M.A.A - <mmalvestio@usp.br>
ORCID: https://orcid.org/0000-0003-0633-9278

Co-author(s):

• Regina Márcia Cardoso de Sousa - de Sousa, R.M.C - <vian@usp.br>
ORCID: https://orcid.org/0000-0002-2575-7937

Abstract:

Objective: To describe and analyze the production of approved procedures carried out by the SAMU 192 regulation centers and mobile resources between 2015 and 2019, according to frequency, population-based indicators, and daily productivity, establishing a performance indicator. Method: Census, observational, descriptive study, carried out with production data, extractedthe Outpatient Information System, complemented with population datathe Brazilian Institute of Geography and Statistics and informationthe Ministry of Health. Results: The 116.8 million procedures analyzed stema 28.5% increase in the period, while the covered population and mobile resources grew by 9.7% and 14.4%. Every 1,000 inhabitants covered generated 109.8 calls per year, resulting in 24.0 shipments of mobile resources. Daily, basic support units performed 3.3 visits and 0.5 transports, while advanced support performed 2.7 visits and 0.9 transports. Conclusion: The production of procedures exceeded the growth of covered population, with variations between states, high production in populated areas, strong presence of basic support and elevation of transports, however, national productivity was lower than the international one.

Keywords:

Emergency Medical Services, Health Information System, Benchmarking, Health Policy, Ambulances.

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