Author:

• Alessandra Trindade-Machado - Trindade-Machado, A. - Universidade Federal de Minas Gerais - <alessandratrindademachado@yahoo.com.br>

Co-author(s):

• Marcos Azeredo Furquim Werneck - Marcos Azeredo Furquim Werneck - Belo Horizonte, Minas Gerais - Universidade Federal de Minas Gerais - <mfurquim52@gmail.com>
• Simone Dutra Lucas - Lucas, S.D. - Universidade Federal de Minas Gerais - <simonedlucas@gmail.com>
• Mauro Henrique Nogueira Guimarães Abreu - Abreu, M.H.N.G. - Universidade Federal de Minas Gerais - <maurohenriqueabreu@gmail.com>
ORCID: https://orcid.org/0000-0001-8794-5725

Thematic Area:

Saúde Bucal

Abstract:

The study aimed to identify possible factors associated with non-attendance at the firstdental appointments scheduled in 2011, of users living in Belo Horizonte, Minas Gerais, who were referred from primary care to different dental specialties in secondary care within the public health services of the city. We conducted a cross-sectional study with data provided by the information system of the city of Belo Horizonte. The dependent variable was “no shows” for scheduled appointments, and the independent variables were age , time on the waiting list, gender, health district, and the specialty to which the individual was referred. Among the 6,428 first dental visits scheduled for 2011 in the specialties selected for analysis, 32.9 % were not performed due to the absence of the user. A bivariate analyses demonstrated a statistically significant association between the non-attendance of the user and the five independent variables. Young adults, males, and residents of certain districts who were referred to the specialties of surgery and endodontics and who waited longer in the waiting list exhibited a higher frequency of no-shows.

Keywords:

Dental Health Services, Health Care Evaluation Mechanisms Secondary Care

Content:

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