0170/2007 - THE PARTICIPATION OF USERS, WORKERS AND COUNSELORS OF HEALTH: A QUALITATIVE STUDY
A PARTICIPAÇÃO DE USUÁRIOS, TRABALHADORES E CONSELHEIROS DE SAÚDE: UM ESTUDO QUALITATIVO
Author:
• Márcia Grisotti - Grisotti, M. - Florianópolis - Programa de Pós-graduação em Sociologia Política da Universidade federal de Santa Catarina - <grisotti@fastlane.com>ORCID: https://orcid.org/0000-0003-0389-7100
Thematic Area:
Não CategorizadoAbstract:
Qualitative approach research, whose objective was to analyze the effectiveness and the resoluteness of SUS actions as well as the satisfaction of the users, where the community and the County Health Counsel of Florianópolis were the analyses units. The data were collected through documental analysis, interview and participative observation. The sources for the data were the following: official documents and field observation record; the community residents (subjects and families users of SUS), health workers and the County Health Counselors. The study provides a fragmented dynamics among the three classes of subjects, beginning with the various different meanings one has on health and the distance between the practices and yet the referential professed within the Family Health Strategies. The counsel shows deficiencies in the following areas: the organization, referral of deliberations, the role of the counselor, and his relationship with the entity he represents, the structure and representativeness. The public participation and the social control as essential conditions for the effectiveness of SUS proposals, still remain as an expectation and a big challenge.Key Words: SUS; Social Participation; Health Counsel, Health Team, Family Health Strategy.