0219/2007 - Unmasking of Communiting Health Agents of Work Process on Family Health Strategy in Vitória, ES-Brazil.
Desvendando os Processos de Trabalho do Agente Comunitário de Saúde nos Cenários Revelados na Estratégia Saúde da Família no Município de Vitória
Author:
• Heleticia Scabelo Galavote - Galavote, H.S. - Niteroi, rio de janeiro - Universidade Federal do Espírito Santo - <heleticiagalavote@yahoo.com.br>Thematic Area:
Não CategorizadoAbstract:
The Communitarian Health Agent (ACS) has a singular role as a “link” between the community and the health service. The main purpose of this work is to evaluate the production of The ACSs Work Procedures in the Strategy of the Family Health in the County of Vitória. It is also a descriptive/qualitative study. The research was developed in the health region of Maruípe, a district in the County of Vitória. The researchers invited 14 ACSs and they used a half structured interview, based on a guide script containing 24 questions. The process of work in health was considered as “a prevention and promotion of health”, and the domiciliary visits were considered as being an everyday basic activity. The ACSs withhold several interpretations concerning to the process of working and they associate it to the concept of unit the team has. It is also possible to notice a kind of idealism of the competences concerning to the ACSs work, thus, causing a feeling of impotence and limitation when facing the challenges imposed by it. It is possible to conclude that the ACS needs tools and abilities that overcome their technical knowledge in order to allow them when acting in a social scope and also when dealing with the health needs of each user.Keywords: Strategy of family health. Communitarian health agent. Process of work. Basic heath care.