Author:

• Helena Eri Shimizu - Shimizu, H.E. - Brasília - Universidade de Brasília - <shimizu@unb.br>
ORCID: https://orcid.org/0000-0001-5612-5695

Thematic Area:

Saúde e Trabalho

Abstract:

This study analyses the perceptions that health workers engaged in the Federal District (FD) government’s Family Heath Strategy (FHS) have of their own work processes and their repercussions in health-sickness processes It is a cross-cutting, descriptive survey carried out with a sample of 243 FHS/FD workers: 139 community health agents, 47 nursing assistants, 41 nurses, and 11 doctors. Data gathering considered three previously validated categories addressed by the ‘Inventory of Work-associated Risks’: workers’ evaluation of the work context, satisfaction and suffering, and the human costs of their efforts. As for the working conditions, the results revealed a highly Taylorised type of work process management typified by a sharp distinction between work formulators and work performers, highly repetitive work tasks, performance supervision and very weak formal communication between the various hierarchical levels. Those factors have seriously impeded the re-regulation of the work process by confronting current objective and subjective realities with pre-existing norms. In conclusion, the Taylorised work processes, the precarious working conditions and the specific difficulties associated to providing care to families and communities in their own territories are highly stressful and debilitating and underscore the need for improved management of the respective work processes.

Keywords:

Occupational Health Family Health Primary Health Care Ergology

Content:

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