0313/2023 - Comunicação em casos de Near Miss Materno: uma análise a partir de Habermas Communication in Maternal Near Miss cases: an analysis in light of Habermas
O estudo buscou compreender a rede de significados construídos intersubjetivamente por mulheres sobreviventes ao Near Miss Materno sobre os lapsos na assistência à gestação, ao parto e ao nascimento, partindo da teoria da comunicação de Habermas. Optou-se pela metodologia qualitativa, com participação de 14 mulheres sobreviventes ao Near Miss Materno por meio da entrevista narrativa autobiográfica proposta por Schutze, partindo da teoria do Agir Comunicativo de Jurgen Habermas. A partir da análise, emergiram duas categorias: “Escuta seletiva, embates e negligência” e “Culpabilização da paciente e a Comunicação Violenta”. As narrativas descortinam que a relação interpessoal não foi dialógica e sim pautada em um saber superior em contraposição ao reconhecimento do outro, refletindo nos profissionais da uma postura autoritária, não reflexiva e sem a autocrítica ou liberdade crítica genuína, com importantes repercussões na atenção ao usuário. A primazia da racionalidade estratégica e a defesa de um êxito técnico verticalizado contribuíram para importantes lapsos de comunicação na assistência a mulheres que evoluíram para Near Miss Materno.
Palavras-chave:
Comunicação em Saúde. Saúde da Mulher. Near Miss.
Abstract:
The study sought to understand the network of meanings constructed intersubjectively by women who survived Maternal Near Miss (NMM) about lapses in care during pregnancy, childbirth and birth, based on Habermas\' theory of communication. A qualitative methodology was chosen, with the participation of 14 women survivors of the NMM through the autobiographical narrative interview proposed by Schutze, based on the theory of Communicative Action by Jurgen Habermas. From the analysis, two categories emerged: Selective listening and Blaming the patient and Violent Communication. The narratives reveal that the interpersonal relationship was not dialogical, but based on superior knowledge (SA) as opposed to recognizing the other, reflecting an authoritarian, non-reflexive posture in the professionals of the AE, without self-criticism or genuine critical freedom, with important repercussions in user attention. The primacy of strategic rationality and the defense of a verticalized technical success contributed to important communication lapses in the care of women who evolved to NMM.
Keywords:
Health Communication. Women’s Health. Near Miss, Healthcare.
Communication in Maternal Near Miss cases: an analysis in light of Habermas
Resumo (abstract):
The study sought to understand the network of meanings constructed intersubjectively by women who survived Maternal Near Miss (NMM) about lapses in care during pregnancy, childbirth and birth, based on Habermas\' theory of communication. A qualitative methodology was chosen, with the participation of 14 women survivors of the NMM through the autobiographical narrative interview proposed by Schutze, based on the theory of Communicative Action by Jurgen Habermas. From the analysis, two categories emerged: Selective listening and Blaming the patient and Violent Communication. The narratives reveal that the interpersonal relationship was not dialogical, but based on superior knowledge (SA) as opposed to recognizing the other, reflecting an authoritarian, non-reflexive posture in the professionals of the AE, without self-criticism or genuine critical freedom, with important repercussions in user attention. The primacy of strategic rationality and the defense of a verticalized technical success contributed to important communication lapses in the care of women who evolved to NMM.
Palavras-chave (keywords):
Health Communication. Women’s Health. Near Miss, Healthcare.
Sampaio, L.A.M, Branco, J.G.O, Colares, M.S.F., Brilhante, A.V.M. Comunicação em casos de Near Miss Materno: uma análise a partir de Habermas. Cien Saude Colet [periódico na internet] (2023/Out). [Citado em 05/11/2024].
Está disponível em: http://cienciaesaudecoletiva.com.br/artigos/comunicacao-em-casos-de-near-miss-materno-uma-analise-a-partir-de-habermas/18939?id=18939
